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Creation of ombud’s office urged to tackle immigration snafus

https://www.thestar.com/news/immigration/2016/05/08/creation-of-ombuds-office-urged-to-tackle-immigration-snafus.html

Creation of ombud’s office urged to tackle immigration snafus

Advocates say a public complaints office could save taxpayers’ money and improve efficiency, transparency of Canada’s immigration system.